At Horizon, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.

1. Processing Time

Orders are typically processed within 1–3 business days. You will receive an email confirmation once your order has been shipped.

2. Shipping Methods & Delivery Time

We offer various shipping options at checkout, including:

  • Standard Shipping: Estimated delivery within 5–10 business days
  • Express Shipping: Estimated delivery within 2–5 business days
  • International Shipping: Delivery times may vary by country

Please note that delivery times may be affected by public holidays, customs clearance, or unforeseen delays.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available for orders over a certain amount.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your package directly from the shipping provider’s website.

5. Customs & Import Duties (International Orders)

Customers are responsible for any customs, duties, or taxes applied by the destination country. We have no control over these charges.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue or send a replacement if necessary.

7. Address Accuracy

Please ensure all shipping information is accurate. We are not responsible for delays or misdeliveries due to incorrect addresses.

8. Contact Us

If you have any questions regarding shipping, contact us at:

📧 Email: info@horizon.com
🌐 Website: https://yourdomain.com